Connecting
Open the VPN panel
Click the VPN icon in the browser or press Cmd+Shift+L to open the location panel.
Choose a location
Browse or search the location list. Each entry shows the country name and flag. Premium locations are marked with a badge.
Switching locations
You don’t need to disconnect first. Select a different location while connected and SERP Lens switches seamlessly — your session stays active and the new location takes effect immediately.Starred locations
Pin your most-used locations for quick access:- Click the star icon next to any location to add it to your favorites
- Starred locations appear at the top of the location list
- You can save up to 10 starred locations
- Stars are stored locally on your machine
Connection states
| State | Meaning |
|---|---|
| Disconnected | No VPN active — traffic uses your real location |
| Connecting | Establishing connection to the selected location |
| Connected | VPN is active — all traffic routes through the selected location |
| Disconnecting | Tearing down the VPN connection |
| Error | Connection failed — check your internet connection or try a different location |
Team-based credentials
VPN credentials are tied to your active team. When you switch teams, SERP Lens verifies your VPN credentials for the new team automatically. If the new team doesn’t have the VPN add-on, the connection disconnects.Troubleshooting
VPN won't connect
VPN won't connect
Check your internet connection first. If your connection is stable, try selecting a different location. Some locations may have temporary availability issues.
Connection drops when switching teams
Connection drops when switching teams
VPN credentials are per-team. If the new team doesn’t have the VPN add-on, the connection ends. Add the VPN add-on for that team to restore access.